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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20240227T160000Z
DTEND:20240227T190000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Customer Service Training
DESCRIPTION:Elevate Your Customer Service Skills! \n\n \n\nJoin our dynamic "MAKING IT MEMORABLE" community customer service class   a transformative 3-hour onsite training experience designed to empower you with essential skills for delivering exceptional customer experiences. In this engaging session\, you'll explore the importance of teamwork\, communication skills\, customer differentiation\, and effective service recovery. Here's what you can expect:\n\n \n\n-Understand the impact of teamwork on customer experience dynamics.\n\n-Differentiate between internal and external customers and partner effectively with both.\n\n-Hone critical communication skills through analysis and role-playing exercises.\n\n-Identify and cater to different customer personality styles with tailored approaches.\n\n-Practice simple and effective service recovery techniques in challenging situations.\n\n \n\nDon't miss this opportunity to enhance your customer service prowess! Sign up now for an interactive and memorable learning journey.
X-ALT-DESC;FMTTYPE=text/html:<p class="xmsonormal"><span style="color:black">&nbsp\; </span><i><span style="font-size:12.0pt\;color:black">Elevate Your Customer Service Skills! </span></i><o:p></o:p></p>\n\n<p class="xmsonormal"><i><span style="font-size:12.0pt\;color:black">&nbsp\;</span></i><o:p></o:p></p>\n\n<p class="xmsonormal"><i><span style="font-size:12.0pt\;color:black">Join our dynamic &quot\;MAKING IT MEMORABLE&quot\; community customer service class &ndash\; a transformative 3-hour onsite training experience designed to empower you with essential skills for delivering exceptional customer experiences. In this engaging session\, you&#39\;ll explore the importance of teamwork\, communication skills\, customer differentiation\, and effective service recovery. Here&#39\;s what you can expect:</span></i><o:p></o:p></p>\n\n<p class="xmsonormal"><i><span style="font-size:12.0pt\;color:black">&nbsp\;</span></i><o:p></o:p></p>\n\n<p class="xmsonormal"><i><span style="font-size:12.0pt\;color:black">-Understand the impact of teamwork on customer experience dynamics.</span></i><o:p></o:p></p>\n\n<p class="xmsonormal"><i><span style="font-size:12.0pt\;color:black">-Differentiate between internal and external customers and partner effectively with both.</span></i><o:p></o:p></p>\n\n<p class="xmsonormal"><i><span style="font-size:12.0pt\;color:black">-Hone critical communication skills through analysis and role-playing exercises.</span></i><o:p></o:p></p>\n\n<p class="xmsonormal"><i><span style="font-size:12.0pt\;color:black">-Identify and cater to different customer personality styles with tailored approaches.</span></i><o:p></o:p></p>\n\n<p class="xmsonormal"><i><span style="font-size:12.0pt\;color:black">-Practice simple and effective service recovery techniques in challenging situations.</span></i><o:p></o:p></p>\n\n<p class="xmsonormal"><i><span style="font-size:12.0pt\;color:black">&nbsp\;</span></i><o:p></o:p></p>\n\n<p class="xmsonormal"><i><span style="font-size:12.0pt\;color:black">Don&#39\;t miss this opportunity to enhance your customer service prowess! Sign up now for an interactive and memorable learning journey.</span></i><o:p></o:p></p>\n
LOCATION:Red Cliffs Lodge
UID:e.452.927
SEQUENCE:3
DTSTAMP:20260503T065503Z
URL:http://moabareachamber.chambermaster.com/events/details/customer-service-training-927
END:VEVENT

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