Customer Service Training
Elevate Your Customer Service Skills!
Join our dynamic "MAKING IT MEMORABLE" community customer service class – a transformative 3-hour onsite training experience designed to empower you with essential skills for delivering exceptional customer experiences. In this engaging session, you'll explore the importance of teamwork, communication skills, customer differentiation, and effective service recovery. Here's what you can expect:
-Understand the impact of teamwork on customer experience dynamics.
-Differentiate between internal and external customers and partner effectively with both.
-Hone critical communication skills through analysis and role-playing exercises.
-Identify and cater to different customer personality styles with tailored approaches.
-Practice simple and effective service recovery techniques in challenging situations.
Don't miss this opportunity to enhance your customer service prowess! Sign up now for an interactive and memorable learning journey.
Date and Time
Tuesday Feb 27, 2024
9:00 AM - 12:00 PM MST
Location
Red Cliffs Lodge
Fees/Admission
FREE to all Grand County Businesses